Privacy Policy

1. Information We Collect

Personal Information

When you register for an account, we collect:

• Name
• Email address
• Password (encrypted)
• Authentication provider information (if using Google or LinkedIn login)

Resume and Job-Related Information

When you use our service, we collect:

• Resume content (text, work history, education, skills, etc.)
• Job descriptions you provide or URLs you submit
• Generated resume variations
• ATS scores and analysis results

Usage Information

We automatically collect certain information when you use our service:

• Log data (IP address, browser type, operating system)
• Device information
• Usage patterns and feature interactions
• Pages visited and time spent on each page
• Referring URLs

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card information. We only retain the last 4 digits of your card and expiration date for identification purposes.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Process and optimize your resumes using AI
• Calculate ATS compatibility scores
• Store and manage your resume library
• Generate tailored resume versions for different jobs

Account Management

• Create and maintain your account
• Authenticate your identity
• Process subscription payments
• Provide customer support
• Send service-related notifications

Service Improvement

• Analyze usage patterns to improve our AI models
• Identify and fix technical issues
• Develop new features based on user behavior
• Conduct research and analytics

Communication

• Send transactional emails (password resets, receipts, etc.)
• Notify you of important service changes
• Respond to your inquiries and support requests
• Send promotional emails (with your consent, which you can withdraw at any time)

Legal Compliance

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud and abuse
• Enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We share information with third-party service providers who help us operate our service:

• Supabase: Database hosting and authentication services
• Stripe: Payment processing
• OpenAI/Anthropic: AI-powered content generation (we send resume content to these services for processing)
• Cloud infrastructure providers: Hosting and data storage

These service providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, privacy, safety, or property
• Emergencies involving potential harm to persons

Business Transfers

If ResumeAligner is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.

4. AI Processing and Data Usage

When you use our AI-powered features, your resume content is processed by third-party AI providers (OpenAI, Anthropic, etc.). Here's what you should know:

• Your resume data is sent to AI providers only when you actively request resume optimization
• We use enterprise-level API agreements with AI providers that prohibit them from using your data for model training
• AI providers do not retain your data after processing
• We anonymize data when possible before sending to AI providers
• You have control over which AI provider is used (when multiple options are available)

We may use aggregated, anonymized data from resume optimizations to improve our AI prompts and algorithms, but this data cannot be traced back to you individually.

5. Data Storage and Security

Where We Store Your Data

Your data is stored on secure servers provided by Supabase, hosted in the United States. Uploaded resumes are stored in encrypted cloud storage.

Security Measures

We implement industry-standard security measures to protect your information:

• Data encryption in transit (HTTPS/TLS)
• Data encryption at rest
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication
• Firewall protection
• Regular backups

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Specifically:

• Account data: Retained until you delete your account
• Resume data: Retained until you delete specific resumes or your account
• Usage logs: Retained for 90 days
• Payment records: Retained for 7 years for tax and legal compliance

Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request a copy of your personal data
• Export your resume data in common formats (PDF, DOCX)
• Access your account information through your dashboard

Correction and Update

• Update your account information at any time
• Correct inaccurate personal data
• Edit or delete your resumes

Deletion

• Delete your entire account and all associated data
• Delete individual resumes or job postings
• Request deletion of specific personal information

Opt-Out Rights

• Unsubscribe from marketing emails (via link in any promotional email)
• Opt out of analytics tracking (via browser settings)
• Withdraw consent for data processing (where applicable)

Object and Restrict

• Object to certain types of data processing
• Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at privacy@resumealigner.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for the service to function properly:

• Authentication and session management
• Security and fraud prevention
• Load balancing

Analytics Cookies

Help us understand how users interact with our service:

• Usage statistics and patterns
• Performance monitoring
• Feature effectiveness

Preference Cookies

• Remember your settings and preferences
• Language preferences
• Display preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

8. Children's Privacy

ResumeAligner is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 16, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to use our service, please note that we transfer data, including personal data, to the United States and process it there. By using our service, you consent to this transfer.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at privacy@resumealigner.com.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

We process your personal data based on the following legal grounds:

• Contract: Processing necessary to provide our services
• Consent: You have given explicit consent for specific processing activities
• Legitimate interests: Processing necessary for our legitimate business interests
• Legal obligation: Processing required to comply with legal requirements

12. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our website

Your continued use of the service after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@resumealigner.com
• Support: support@resumealigner.com
• Contact Form: Contact Us

We will respond to your privacy-related inquiries within 30 days.